Don't feel bad, not many people understand my service at first. That's largely because no one's really doing it as a retainer service.
Most Small and Medium companies have IT support at some level, either they call their IT company on an ad hoc basis or they buy support hours on an annual plan. Medium companies will have a dedicated resource spending the majority of their time as tech support. But that's only a small part of IT!
So who does all the other stuff to buy your IT products and services? Independently? We do and we are solely focused on ensuring our clients have the RIGHT DEALS so we drive growth and profits.
Think of it in terms of company size, IT structure, and IT spend:
| Company Size | IT Sourcing Support | IT Spend | IT Managerial Resource | |||
| Small | Outsourced | Small | CEO or GM | |||
| Medium | Outsourced or Inhouse | Moderate | CFO or CEO or IT Manager | |||
| Enterprise | Outsourced or Inhouse | Large | Dedicated IT Vendor Manager |
So, Enterprise companies generally have a dedicated IT Vendor Manager, who possesses appropriate IT Vendor Management skills and experience, and can ensure risk is minimised, IT and the business are aligned with agreed IT Sourcing plans, and fit for purpose solutions are identified and implemented for efficiences, and cost savings. They are there, because they help to both save and make money, pure and simple!
Small & Medium sized companies generally don't have this dedicated resource skill though. Could they use one to help save and make money? Absolutely. Do they need one full time? Absolutely not! Maybe a day a week, a day or month, or someone to sit at executive meetings to ensure IT is going in the right direction.
So, I am not the computer guy who fixes computers! I am the guy who knows how to get the Right Deals, and ensure that your risk is minimised, while your spend is maximised whilst managing vendors to get what you paid for. I help companies save money, and grow.
