THE FOUR LEVELS OF LEADERSHIP There are Four Levels of Leadership that ultimately influence an organisation’s ability to build strategic relationships both with internal business units and strategic partners. I subscribe to the theory that leadership is not learned through study, yes a first class Master of Business Administration (MBA) is designed to raise...Read More
Every day, we make decisions, react to, respond to, worry about, think about, and focus on events that are happening and going to happen. Meta Dynamics is the study of how we make those decisions, so we can create the results we want.Our perceptions, our expectations, our beliefs and our standards about what we expect,...
The role that organisational culture plays in the development of leaders is crucial and often overlooked. One reason for this is that people at work in general are so embedded in their own cultures that those cultures become invisible to their conscious mind. Quoting Aristotle, “We are what we repeatedly do.” Culture is viewed as...Read More
Zappos was founded in 1999 and considered to many as a shining example of customer service, culture and ethics. Starting off as a shoe retailer, Zappos has since expanded into a wide array of online merchandises which includes clothing, accessories, home furnishings, and Halloween costumes. As a business, Zappos stands out dramatically from competitor companies...Read More